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• New and unopened merchandise may be returned within 30 days of receipt for an exchange or refund of the merchandise cost only (we are unable to reimburse shipping costs). Items must be returned in unused/unmarked/sellable condition.

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• If you received a defective, damaged, or incorrectly shipped item from us, email us (customer.service@wolfprints.org) so that we can fix this for you! We will gladly ship a replacement and assist you with your return.

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• Personalized and custom orders are created at the time of purchase and these items may not be returned for replacement or refund, unless the personalization or item is defective. 

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• Any return that does not comply with the above policy may be rejected or may be subject to a restocking fee, at our discretion. In general, restocking fees start at 20% but may be significantly higher depending on the condition of the return.​

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Ship Your Return To:

Wolf Prints: Returns
153 FM 611 W
Rotan, Texas 79546

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When Returning Items:

• Please allow 1-3 weeks for the return to be received and processed. An email confirmation will be sent once we receive your return or exchange.

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If you have any other questions, please feel free to contact us.

 

Thank you for shopping with us!